Page 20 - Caltech

Important Resources and Contact Information
Resource
Phone number
Website
Hours
Caltech Retiree Service Center
Enrollment service 1-855-251-0910 www.caltechretiree center for all plans benefits.com
Discovery Benefits, LLC a WEX Company
5:30 a.m. – 6 p.m. PT Monday – Friday
5:30 a.m. – 5 p.m. PT Monday – Friday
HRA 1-844-561-13344 Fax: 1-866-451-3245
Aetna Member Services
www. discoverybenefits.com
Medicare
1-888-267-2637
www.aetna.com
8 a.m. – 9 p.m. ET Monday - Friday All Time Zones
Traditional Choice (Medicare) Plan
1-800-328-9933
www.aetna.com
8 a.m. – 6 p.m. Monday-Friday All Time Zones
Non-Medicare
1-800-328-9933
www.aetna.com
8 a.m. – 6 p.m. Monday - Friday All Time Zones
Vision Plan
Dental Plan SilverSneakers
1-877-973-3238
1-877-238-6200 1-888-423-4632
www.aetna.com
www.aetna.com
www.silversneakers.com
4:30 a.m. – 8 p.m. PT Monday – Saturday
8 a.m. – 5 p.m. PT Sunday
8 a.m. – 6 p.m.
Monday - Friday
All Time Zonesday – Friday
5 a.m. – 5 p.m. PT Monday - Friday
24/7 closed holidays
8 a.m. – 6 p.m. PT Monday – Friday
5 a.m. – 8 p.m. PT Monday – Friday
Kaiser Permanente Member Services
Existing members
1-800-464-4000
www.my.kp.org/caltech
24/7 closed holidays
Potential or new members
DeltaCare Dental HMO Silver & Fit
1-800-464-4000
1-877-644-1774 1-877-750-2746
www.my.kp.org/caltech
www.deltadentalins.com/ deltacareusa/
www.silverandfit.com
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The Institute expects and intends to continue the Caltech Retiree Health and Life Benefits Program but reserves the right to amend, modify, suspend, or terminate it, in whole or in part, at any time and for any reason. Any such amendment, modification, suspension, or termination shall be executed by the Executive Committee of the Board of Trustees of the Institute, the VP for Business & Finance or Human Resources, as applicable. Any change or discontinuation of benefits may apply to individuals who are currently retired at that time.
90864 B13177 (10/20)