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Frequently
Asked Questions
What happens after I enroll?
After you submit your online or printed enrollment form, you will receive
a confirmation of coverage. Once verification of your enrollment has been completed, a welcome packet will be mailed to your primary mailing address. You should receive the packet within
10 to 14 business days.
If you are turning 65 and enroll for coverage more than 45 days prior to the month you turn 65, your packet will be mailed out closer to your effective date of coverage.
What if I had insurance from the Insurance Trust, but I dropped my coverage? Can I re-enroll?
If you have had medical, dental,
or vision coverage in the past, and it terminated, you will only be permitted to re-enroll if you experience special circumstances, such as losing coverage from another group plan.
You may also be eligible to re-enroll if your spouse independently becomes eligible and enrolls.
Are there different rules for spouses interested in enrolling?
Spouses age 65+ are eligible to enroll in Medicare and the Insurance Trust Benefit Plans regardless of the
Delta employee or retiree’s age
or enrollment status.
If I reside or travel outside the United States, am I eligible to participate in the Trust plan?
Like Medicare, the Trust Plan does not cover people living outside the U.S., however the Trust’s Medical Plans provide foreign travel emergency care for U.S. residents traveling outside the U.S. for no more than 90 days, as well as Travel Assistance Services.
If I decide not to enroll in this plan now, may I enroll later?
Yes, however you can only enroll during annual enrollment. You may also be eligible to enroll outside of annual enrollment if you experience a life event.
22 | Insurance Trust For Delta Retirees | 2020 Benefits & Resources Guide