Page 42 - Benefits-Guide-2020

Important Information
For Our Medicare Advantage Plan Members
Centers For Medicare & Medicaid Services (CMS) Required Notice
Plan: Anthem Blue Cross and Blue Shield - H4909 2019 Medicare Star Ratings*
The Medicare Program rates all health and prescription drug plans each year, based on a plan’s quality and performance. Medicare Star Ratings help you know how good a job our plan is doing. You can use these Star Ratings to compare our plan’s performance to other plans. The two main types of Star Ratings are:
1. An Overall Star Rating that combines all of our plan’s scores.
2. Summary Star Rating that focuses on our medical or our prescription drug services.
Some of the areas Medicare reviews for these ratings include:
• How members rate our plan’s services and care;
• How well plan doctors detect illnesses and keep members healthy;
• How well the plan helps members use recommended and safe prescription medications.
For 2019, Anthem Blue Cross and Blue Shield received the following Overall Star Rating
from Medicare.
4.5 Stars
We received the following Summary Star Rating for Anthem Blue Cross and Blue Shield’s health/drug plan services:
Health Plan Services: 4 Stars Drug Plan Services: 4 Stars
The number of stars shows how well our plan performs.
5 stars 4 stars 3 stars 2 stars 1 star
- excellent
- above average - average
- below average - poor
Learn more about this plan and how it differs from other plans at www.medicare.gov. You may also contact us Monday through Friday from 8:00 a.m. to 9:00 p.m. Eastern time at 844-889-6356 (toll-free) or 711 (TTY).
Current members please call 844-889-6357 (toll-free) or 711 (TTY).
* Star Ratings are based on 5 Stars. Star Ratings are assessed each year and may change from one year to the next.
Anthem Blue Cross and Blue Shield is an LPPO plan with a Medicare contract. Enrollment in Anthem Blue Cross and Blue Shield depends on contract renewal.
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42 | Insurance Trust For Delta Retirees | 2020 Benefits & Resources Guide