Page 5 - MM365+

To start your enrollment, visit [www.mercermarketplace365plus.com/login]
[The first time you visit the Mercer Marketplace 365+ website, select “Get Started” and follow the instructions provided to register.] [If you have previously enrolled in benefits on the Mercer Marketplace 365+ website, use the username and password that you created in the past to log in. If you forgot your username or password, click on “Forgot Username or Password” for help].
The security of your information is critical, which is why we use multi-factor authentication; otherwise known as MFA. MFA combines your username and password with a temporary numeric code sent to you as an additional security factor to confirm your identity and keep your information safe.
Shopping Tip
Take advantage of the [expert guidance and] resources available on the enrollment site. As you enroll, you’ll find key information displayed for each plan, including coverage details and cost. You’ll also find a variety of tools, educational videos and reference documents to help you better understand your benefit options.
As part of the registration process, you’ll be asked to provide the last four digits of your SSN, your last name, date of birth and zip code.
Once the above information is authenticated, you will be presented with the email and/or phone number provided by [Employer] and must select one to receive a verification code to complete the registration process. (If an email or phone has not been provided by [Employer], you will be asked to add an email address at this time.) Should you choose, you can input an alternate email or phone number to be used in future verification.
You will be required to go through the MFA verification code process every time you log in.
If you don’t have access to a computer or need assistance, you can enroll with a benefits counselor
by calling [1-XXX-XXX-XXXX]. Help is available [7 am – 10 pm ET, Monday – Friday, and 10 – 2 pm ET on Saturday].
Copyright 2020 Mercer Health & Benefits LLC. All rights reserved. 5 [www.mercermarketplace365plus.com/login]
How to Enroll