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Important Resources and Contact Information
Resource
Phone number
Website
Hours
Caltech Retiree Service Center
Enrollment service 1-855-251-0910 center for all plans
Discovery Benefits
HRA 1-844-561-13344 Fax: 1-866-451-3245
Aetna Member Services
www.caltechretiree benefits.com
www. discoverybenefits.com
5:30 a.m. – 6 p.m. PT Monday – Friday
5:30 a.m. – 5 p.m. PT Monday – Friday
Medicare
1-888-267-2637
www.aetna.com
8 a.m. – 6 p.m. All Time Zoness; Monday – Friday
Non-Medicare
1-800-328-9933
www.aetna.com
8 a.m. – 6 p.m. All Time Zones Monday – Friday
Vision Plan
Dental SilverSneakers
1-877-973-3238
1-877-238-6200 1-888-423-4632
www.aetna.com
www.aetna.com wwwsilversneakers.com
4:30 a.m. – 8 p.m. PT Monday – Saturday
8 a.m. – 5 p.m. PT Sunday
8 a.m. to 6 p.m. All Time Zones
Kaiser Permanente Member Services
Monday - Friday
5 a.m to 5 p.m. PT
s; Monday – Friday
Existing members
1-800-464-4000
www.kp.org
8 a.m. – 7 p.m. PT
Monday – Friday
Potential or new members
DeltaCare Dental HMO Silver& Fit
1-800-464-4000
1-877-644-1774 1-877-750-2746
www.kp.org/newmember
www.deltadentalins.com/ deltacareusa/
www.silverandfit.com
8 a.m. – 7 p.m. PT Monday – Friday
8 a.m. – 6 p.m. PT; Monday – Friday
5 a.m to 8 p.m. PT Monday - Friday
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The Institute expects and intends to continue the Caltech Retiree Health and Life Benefits Program but reserves the right to amend, modify, suspend, or terminate it, in whole or in part, at any time and for any reason. Any such amendment, modification, suspension, or termination shall be executed by the Executive Committee of the Board of Trustees of the Institute, the VP for Business & Finance or Human Resources, as applicable. Any change or discontinuation of benefits may apply to individuals who are currently retired at that time.
88354 B12797 (10/19)
